Britain | Joining up the bots

England’s NHS is trying once again to collate patients’ data

The project is imperfect and controversial, but the technology is needed

Medical staff wearing protective face masks work in the Critical Care Unit.
Image: Getty Images

BEING IN HOSPITAL is rarely fun. But some things in the National Health Service (NHS) contrive to add to patients’ pains. When IT systems cannot talk to each other, the sick must drive themselves dizzy repeating their medical histories in every new interaction. Without good systems to manage data, operating rooms often lie empty despite endless demand. Such snafus are not only maddening, but harmful. Each delay to treatment compounds backlogs exacerbated by strikes and the covid-19 pandemic, pushing the NHS waiting list in England to a record 7.75m cases.

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This article appeared in the Britain section of the print edition under the headline “Joining up the bots”

From the October 21st 2023 edition

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