Facebook is nearing a reputational point of no return
The problem starts at the top
DISASTER STRUCK the world’s biggest social network on October 4th when Facebook and its sister apps were knocked offline for six hours. It was one of the less embarrassing moments of the company’s week. The next day a whistleblower, Frances Haugen, told Congress of all manner of wickedness at the firm, from promoting eating disorders to endangering democracy. Some wondered whether the world would be a better place if the outage were permanent.
This article appeared in the Leaders section of the print edition under the headline “Facepalm”
From the October 9th 2021 edition
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