How to benefit from the conversations you have at work
Stop thinking about your next point and listen to the one being made
Successful workplaces are usually characterised by good communication. Bosses provide a clear sense of where they want the firm to go; employees feel able to voice disagreements; colleagues share information rather than hoarding it. But being a good communicator is too often conflated with one particular skill: speaking persuasively.
This article appeared in the Business section of the print edition under the headline “The science of conversation”
Business February 17th 2024
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