Business | Seeking change

Is Google’s 20-year dominance of search in peril?

ChatGPT-like tools could disrupt a lucrative business

|MOUNTAIN VIEW AND REDMOND

Near the bay in Mountain View, California, sits one of the biggest profit pools in business history. The site is the home of Google, whose search engine has for two decades been humanity’s preferred front door to the internet—and advertisers’ preferred front door to humanity. Every second of every day, Google processes perhaps 100,000 web searches—and, thanks to its clever algorithm, serves up uncannily relevant answers. That power has turned Google into a verb. It also opens up billions of daily opportunities to sell ads alongside the answers to searchers’ queries. The results’ accuracy keeps users coming back, and rivals at bay: all other search engines combined account for barely a tenth of daily searchers.

This article appeared in the Business section of the print edition under the headline “Seeking change”

Chatbots and the battle for search

From the February 11th 2023 edition

Discover stories from this section and more in the list of contents

Explore the edition

More from Business

An eagle sweating in his bed with a sign showing a red downward arrow attached to the end of the bedframe

Germans are world champions of calling in sick

It’s easy and it pays well

The illustration shows a man and a woman standing on separate stacks of coins.

Knowing what your colleagues earn

The pros and cons of greater pay transparency



Donald Trump’s America will not become a tech oligarchy

Reasons not to panic about the tech-industrial complex

OpenAI’s latest model will change the economics of software

The more reasoning it does, the more computer power it uses

Donald Trump once tried to ban TikTok. Now can he save it?

To keep the app alive in America, he must persuade China to sell up