How will Satya Nadella handle Microsoft’s ChatGPT moment?

Many who have met Satya Nadella like him. For those who haven’t, a skim through his autobiography endorses the view that the boss of Microsoft is an intelligent, decent sort of person. He is unassuming, with a passion for cricket. He is a listener, who encourages employees to share their personal as well as professional dreams. He writes about Buddhism, but not in a new-agey way. His son was born with cerebral palsy, so Mr Nadella seeks to understand suffering. At times, there is something gleefully Tigger-like about him, when he can barely contain his excitement about Microsoft’s new technologies. He describes one such “eureka moment” the first time he put on one of the firm’s HoloLens mixed-reality headsets and, thanks to a live feed from NASA’s Mars rover, visualised himself walking on the red planet. It was, he wrote, a glimpse into the future. “The experience was so inspiring, so moving, that one member of my leadership team cried.”