Companies fear consumer boycotts
But activists’ interest has little immediate impact on sales
ANDRIJ MELNYK, the Ukrainian ambassador in Berlin, did not hold back. Mocking Ritter Sport’s advertising slogan, he tweeted on March 29th “Quadratisch, Praktisch, Blut” (square, practical, blood), replacing gut (good) in the firm’s slogan. A couple of days later Dmytro Kuleba, Ukraine’s foreign minister, called for a boycott of the maker of chocolate snacks tweeting: “Ritter Sport refuses to pull out of Russia citing possible ‘serious effects’ for the company. However, remaining in Russia brings worse effects, such as a fatal damage to reputation.”
This article appeared in the Business section of the print edition under the headline “Reputation v revenue”
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